Here at Blacketts Doors UK we will try to deliver your goods within 2/3 weeks in the UK, or sooner if available from stock. As soon as your order is available for delivery, we will email requesting a convenient weekday delivery date.

At present we are unable to ship to anywhere except Mainland UK.For the scottish highland's following postcodes, please phone or email for a delivery estimate. AB23,30-56,IV,KW,PA20-40,PH19-41.

UK Delivery(excluding N.Ireland) - .

To obtain a no obligation delivery estimate just place the items in your shopping cart and click the delivery "estimate" link in the shopping cart.

Once your goods are available for delivery, we will email requesting a convenient weekday delivery date.Please email your response to ensure that you have read the terms and conditions of delivery.The condition of goods are fully checked before leaving our warehouse, however you must inspect the goods for damage before you sign the courier's delivery note, because if the delivery note is not marked as damaged and the door returned, the courier will not accept liability.

All of our products are delivered by courier between 8.30am and 5:30pmweekday's to an address of your choice. We ensure that you receive your goods as quickly as possible and at a reasonable cost.

Tracking Orders - You can track your order on our website to find out its status.

Back Orders - If your item is not in stock, we will always e-mail you with the options to either, have the item re-ordered or cancel your order if you would rather not wait.

We will make every effort to deliver orders within the delivery option requested at the time the order was placed. However we cannot guarantee this and we will not accept responsibility if your order is delivered outside this time. We recommend you only arrange for qualified tradespeople to carry out installation work on your behalf after your order has actually been delivered from us.

If you do not like an item purchased from our on line catalogue, for whatever reason, return it to us within 14 days of the delivery date together with the original packaging and we will either exchange the item or give you a full refund excluding delivery charge.

We make every effort to describe products accurately. While we cannot accept liability for errors or if slight variations in the actual goods occur, we will provide a full refund if you are dissatisfied. We cannot be held responsible for the cost of return postage or delivery, due to our discounted product prices.

For goods that are defective we will either exchange them or provide a full refund. This does not affect your statutory rights as a consumer.